Likes for Kris and Co
Old fashioned, polite and courteous customer service a winner
Written by Greg Osborn – Queensland Times 2018
When it comes to electricians, finding the right one is important. That’s why we could think of no one better to recommend the best sparky in Ipswich than our readers. And we weren’t surprised when we got more than 160 comments and nominations on our Facebook poll.
Over 30 companies and individuals got a mention in the vote but there was no catching ThermoSpark Electrical Pty Ltd – with more than a quarter of readers nominating Kris Phipps’ Ipswich-based business.
When we rang Kris with the results, he was delighted with the news. “That’s awesome,” he said. “It’s fantastic to get this feedback from the readers and customers.” Kris decided to start the company in 2011 but had already been working the trade since 2002.
“Initially I was based in the heart of Ipswich but moved the operation out to the Lansdowne Way address as business picked up. “
“It was a good decision. We’re very busy now, especially in the hotter months when we’re run off our feet.”
“Medium to long term it looks good too. We’re hoping to generate more work towards the Lockyer Valley and perhaps open up another branch in the Laidley, Plainland area.”
What does he put the company’s success and popularity down to?
“Old fashioned polite and courteous customer service. That’s what me and my team pride ourselves on.” The business is open from 7.30am through to 5pm on weekdays but only by appointment on Saturdays and Sundays.